You can cancel an order within 24 hours of placing the order. There is no cancellation of orders for any products bought under discounts.
If the supplied product is found defective or damaged and cannot be repaired or replaced, the option will be given to buy a similar product. If the difference amount is more, the same would be paid by the customer and if the difference amount is less, the same will be refunded within fifteen business days

EXCHANGE
We allow exchange only if the product is damaged or defective on arrival. The exchanged product will be the same as the product purchased by the customer. For any product which has reached damaged to your address, please take pictures of the product and email to contact@wurfel.in within 12 hours of receiving the delivery.

RETURN
We allow return only if the product is damaged or defective on arrival. The exchanged product will be the same as the product purchased by the customer. For any product which has reached damaged to your address, please take pictures of the same and email to contact@wurfel.in within 12 hours of receiving the delivery.
Refund will be provided only in case a replacement for the same product is not available. If a particular part is faulty and replaceable for a product, the same shall be arranged and provided. The time required to rectify the product would be intimated to you and is dependent on product to product basis.
In case of any return, we will arrange for the pickup of the product at our cost.
In case a product is returned without any prior official intimation, it would not be accepted and further processed.

DISCLAIMER
Product images shown on the website is only for representation purpose. Functionality and colours may vary as per the original product.
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